0 Replace lost Office product keys

To obtain a new product key for your Office program in the United States, call 1-800-936-5700 and speak to a Microsoft customer service representative. Outside of the United States, call the number that appears in the activation wizard.


When you call Microsoft for a new Office product key, have the following items available for the customer service representative:
The product CD-ROM
The computer on which you want to install Office
The readable parts of your original product key (if available)
The ProductID information in the registry

How do I find the ProductID ?

Caution If you use the Registry Editor incorrectly, you may cause serious problems that require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using the Registry Editor incorrectly. Use the Registry Editor at your own risk. Before making changes to the registry, you should back up any valued data on the computer.
1.Quit all programs that run on Microsoft Windows.
2.Click Start, and then click Run.
3.In the Open box, type regedit and then click OK.
4.Expand the registry to the following location: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall
5.Under Uninstall, there may be several globally unique identifiers (GUID) that contain long names (a combination of alphanumeric characters). Each GUID is specific to a program that is installed on your computer.



Select a GUID and then view the DisplayName in the right pane. If the DisplayName is not your Office program, continue to the next GUID. After you find the GUID that contains your Office program, find the ProductID key and make a note of the Data column value.



Note :- The ProductID for your version of Office may not appear in the Office GUID on your computer. Inform the customer service representative that the ProductID is not available.

0 Exchange Online Attachment Limit Bumped to 30 MB

Microsoft is introducing the June 2009 Monthly Service Update to the Microsoft Online Services and it has managed to bump the maximum limit for Exchange Online email attachments. The Redmond company indicated that it started rolling up the refresh on June 17th, and that customers would be able to take advantage of the new capabilities gradually. The software giant is looking to wrap up the delivery of the update by the end of this month, June 30. Customers using Microsoft Online Services should continue doing so without any problems as the update will be offered. Microsoft did not plan for any downtime for this release deployment.

“Prior to the June 2009 release, the maximum allowed attachment size for email sent via Exchange Online was 20 MB. The June 2009 release increases maximum attachment size to 30 MB. However, the maximum attachment size depends on the attachment,” revealed Paul Englis, a technical product manager for Microsoft Online Services. “Users should remember that transport encoding (the information that allows messages to be safely sent and read) is automatically added included in the calculation of attachment size. Thus, allowable file size of attachments may be less than 30 MB to accommodate the required transport encoding.”

In addition to kicking the Exchange Online email attachment limit up to 30 MB, the June 2009 Update also brought to the table support for Office Outlook 2003 for Microsoft Online Services. Following the refresh, companies that are leveraging the software giant's online services will no longer be limited to using only the latest version of Outlook. “Organizations can now use Outlook 2003 to work with Exchange Online. Prior to this update, customers could use Office Outlook 2007 or Microsoft Office Outlook Web Access (OWA),” Englis added.

However, while Exchange Online and Outlook 2003 play nice together, fact is that there are a few glitches. Microsoft informed that Outlook 2003 might be prompting for credentials, and users needed to check the “do not prompt for credentials in the future” box in order to prevent the client from repeatedly doing so. At the same time, the Free/Busy and Offline Address Book which is inaccessible in Outlook 2003, could continue being inaccessible even after upgrading to Office 2007. Englis enumerated a few others: “External Out of Office does not work in Outlook 2003; upload/download time for large attachments might be long; Office Communicator shows Outlook integration error; large mailbox size causes slow response.

2 Some SCANPST Utility In Microsoft Outlook 2003

A. Scanpst - Inbox Repair Tool
Microsoft provides MS Outlook with a tool named ScanPst which is capable of repairing somewhat damaged .PST files. ScanPst, as its name implies, scans and attempts to repair a specified .PST file; it analyzes a .PST file directory structure and checks mail item references and headers. After completing the scanning, ScanPst will display information on errors detected and offer you to repair the .PST file.

B. When ScanPst does not help
Sometimes, ScanPst is not able to correct the problem with the PST file.

* ScanPst is not capable of recovering messages you have deleted yourself. Obviously, because this is not an error as far as the system is concerned.
* ScanPst may sometimes report no errors in the file, but Outlook still complains.
* ScanPst may sometimes loose too much data during recovery.

C. Where to find Scanpst?
ScanPst is located under C:\Program Files\Common Files\System; in there, there is a folder named either "MSMAPI" or "MAPI". Under this folder you'll see a folder with a numerical name such as 1033. So, the complete path for ScanPst looks like the following:

C:\Program Files\Common Files\System\MSMAPI\1033\

Notice, however, there will be two files with similar names - ScanPst.exe and ScanOst.exe. At the moment we only deal with the ScanPst.exe.

If you are unable to locate ScanPst by just looking into the folders, use Windows Search instead

1. Click Start to open Windows start menu
2. Select Search, then click Files and Folders
3. Type in "ScanPst.exe" without quotes, click Find

D. Using ScanPst
ScanPst is the second thing to try if Outlook fails to open its email file (first thing to try is to reboot the machine).

1. Start ScanPst
2. Specify a .pst file to repair, then click "Start" button
3. Check "Make backup of scanned file before repairing". ScanPst will create a copy of the .PST file with the same name and a .BAK file type (extension). This copy will be located in the same folder as your original Outlook mail file. Later you can attempt to repair this file using different Outlook recovery tools.
4. Click "Repair"
5. Start MS Outlook by using a profile which you tried to repair.
6. Under menu Go select Folder List
7. In there you may see a folder called Recovered Personal Folders containing a set of basic folders such as "Inbox", "Sent", "Drafts" (if these ones really exist in the original profile) or a folder called "Lost and Found". It is assumed that the items missed from "Lost and Found" folder cannot be repaired and thus are actually lost. In fact, such is not the case.
8.If there is any necessary email data in the "Lost and Found" under "Recovered Personal Folders", then you can create a new .pst file and just drag the recovered messages into this newly created folder. When you have finished coping all recovered email items, you can safely delete "Recovered Personal Folders" from your current profile.

0 How to create and configure an e-mail profile in Outlook 2003

This tutorial will guide you in setting up Outlook 2003 for the first time .When you open Outlook 2003 for the first time. Outlook 2003 includes many new features such as robust anti-spam filtering, side-by-side calendars, cached connection to Exchange, and integration with Windows SharePoint Services.

Configuration:
1.Open up Microsoft Outlook 2003
2.The Install Wizard should launch automatically, click on Next
3.Make a selection between upgrading (Upgrade from) and importing data from an previous installation of Outlook or select the Do not upgrade, click on Next
4.Select Yes to create an email account, click on Next
5.Select POP3 as your server type, then click Next
6.Proceed with the following:
1.Enter your first and last name in the Your Name: field
2.Enter your email address in the E-Mail Address: field
3.Enter popmail.real-time.com in the Incoming mail server(POP3): field
4.Enter mail.real-time.com in the Outgoing mail server (SMTP): field
5.Enter your username in the User Name: field (refer to your Welcome Letter)
6.Enter your password in the Password: field (refer to your Welcome Letter)
7.If you want, place a check in the box next to Remember password
8.Click More Settings ...
7.Select the Outgoing Server tab at the top of the Internet E-mail Settings window
1.Place a check in front of My outgoing server (SMTP) requires authentication
2.Select Use same settings as incoming mail server
3.Click on the Advanced tab at the top
8.With the Advanced tab selected at the top of the Internet E-mail Settings window
1.Place a check in the This server requires a secure connection (SSL) box under Incoming Mail (POP3): heading (the Port Number automatically changes to 995)
2.Place a check in the This server requires a secure connection (SSL) box under Outgoing mail (SMTP): heading
3.Click OK
9.In the E-Mail Accounts window, click Next
10.Click Finish .


Update Existing Configuration

1.Launch Outlook
2.Click on Tools, then select E-mail Accounts...
3. Click on Change...(Make sure that the mail server in question is highlighted; if not, left click on it once)
4.Click on More Settings ...
5.Select the Outgoing Server tab at the top of the Internet E-mail Settings window
1.Place a check in front of My outgoing server (SMTP) requires authentication
2.Select Use same settings as incoming mail server
3.Click on the Advanced tab at the top
6.With the Advanced tab selected at the top of the Internet E-mail Settings window:
1.Place a check in the This server requires a secure connection (SSL) box under Incoming Mail (POP3): heading (the Port Number automatically changes to 995)
2.Place a check in the This server requires a secure connection (SSL) box under Outgoing mail (SMTP): heading
3.Click OK
7.Click Finish